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"Ether-ray ... delivering next generation PR and Media management software" |
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Clients > Client Survey >
Part 1
Part 2
Customer Survey – Part 1
We carried out a survey to find out what Newsflash users think of Ether-ray, Newsflash and our support services. The response we had was amazing with over a quarter of our users completing the questionnaire. Below you will find out some of the things they said about us, all results are in percentages.
The Software
How easy to use is Newsflash?
Very easy |
33 |
Easy |
63 |
Difficult |
2 |
Very difficult |
2 |
What impact has Newsflash had on the way you work?
Very easy |
33 |
Easy |
63 |
Difficult |
2 |
Very difficult |
2 |
Would you recommend Ether-ray and Newsflash to other press and communications professionals?
What do you think of the Newsflash training you received?
Very comprehensive |
15 |
A Good introduction |
62 |
Could be better |
22 |
No good |
1 |
Do you feel you use Newsflash to its fullest potential?
Could you benefit from more Newsflash training?
Would you like the chance to become an accredited Newsflash user or administrator?
Yes |
26 |
No |
38 |
Dont know |
36 |
How far would you travel to a training session?
Nowhere, I would like it at my office |
16 |
Only Locally |
26 |
Nearest Big City |
20 |
London |
24 |
I dont want any more training |
14 |
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Stamp of approval
96% of users said they
would recommend
Ether-ray and Newsflash
to other PR and comms
professionals.
See survey results... |
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Picture Library...
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and journalists alike
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