Frequently Not Asked Questions

Why has the product been changing so much?

The communications industry is changing all the time. So it's our job to ensure Newsflash keeps you at the leading edge new technology. But we'll only make changes if there's a positive benefit for you. If you have any good ideas for Newsflash, contact us and we'll see if we can introduce them.

Would you recommend the hosted version of Newsflash?

Definitely. It makes the whole process of running Newsflash much easier. You don't need to involve and put pressure on your IT team (who may be over-stretched!). And because Newsflash is hosted off-site in a secure data centre - it's safe from any emergencies or problems that might affect your building.

Which Newsflash feature is most loved by PR/comms professionals?

People really value the enquiry and issue management areas. But, more recently, the releases pick-up page for pictures has proved very simple, effective and popular.

What makes you unique, do you have a USP?

Not really. It's more a combination of innovative product features, a good price, great service and support ... and lots of patience. We believe in the product and we're committed to our customers. We would rather do 1 thing really well ... than lots of things quite well. After all, it's better to be an inch wide and a mile deep ... than a mile wide and an inch deep!

Which is more reliable ... intranet delivery or hosted?

It really depends on the quality of your intranet and IT. Our hosting facilities offer you a very reliable service with 99.9 % uptime (it's in our service level agreement) and no headaches with upgrades and technical enhancements. We take care of all this for you.

Do you have a question? Contact us and we'll share the answer